Title: Director, International Operations
Location: Phoenix Arizona
The Director of International Operations will lead the overall process for new country openings, support of all existing international markets, and operations within each market. The Director will oversee the entire process of country selection, pre-launch and post-launch, covering the entire spectrum of international operations.
Position Accountabilities The following are essential accountabilities:
Contribute to the overall growth and success of organization by embracing the core values.
Oversee country selection process, assess and evaluate countries, including selection of what countries not to do business in.
Determine if a given market fits regulatory, legal, compliance, cultural and financial needs.
Develop and implement the operational plan to continue clients growth in the new markets.
Knowledge of and experience in International laws and regulations, including Human Resources regulations.
Establish business in the new market while connecting with existing contacts in countries to resource and consult.
Determine if new markets need new or revised Compensation Plans. Create processes to prevent long term operating losses. Understand the new markets currency flux.
Oversee the work of all International Project Managers.
Work with International Project Managers to develop a long range plan for the market including marketing, training, events, etc.
Work with International Project Managers and Director, HR to develop local staff and delegate work previously handled by US staff to the local country, as applicable and strategically relevant
Work closely with VP, Compliance and Corporate affairs on regulatory and registration processes
Work closely with CMO and VP, International Sales in development of marketing and sales strategy consistent with the global objectives of client.
Work closely with Director, Supply Chain in product distribution
Work close with CFO and Controller to develop financial models for each country
Review and modify domestic and international business rules as international staff grows and processes and responsibilities move overseas and into different languages and cultures.
Collaborate with all internal departments to develop best possible processes and outcomes.
Lead teams to achieve goals through collaboration, effective communication, and successful execution.
Meet deadlines with the resources provided and never compromise ethical standards.
Minimum Education: Bachelor’s degree in Global or International Business, Operations, Project Management or related field of study.
Preferred Education: Master’s degree in Global or International Business, Operations, Project Management or related field of study.
Minimum Experience: 10 years’ experience, minimum 5 years Direct Sales/Network Marketing in expanding international markets.
Preferred Experience: 10 years’ experience Dietary Supplements, Food and Cosmetic industries
Required Certification/ License: US Passport
Supervises: International Project Managers
Special Skills: Ability to travel both domestically and internationally. Excellent verbal and written communication skills, ability to effectively communicate with different personalities and nationalities. Ability to manage multiple projects simultaneously, work autonomously, accept tight deadlines, and manage time effectively. Previous experience in International or domestic company / branch opening.
Ability to speak multiple languages strongly desired.